I'm a little late on posting today's KAoK, so I apologize. Apologizing is also today's KAoK. As much as we may try to deny it, there are occasions where we may not use our best judgment, or, Agh!, we are actually wrong. Today was one of those days. I had an episode of poor customer service with Apple which caused me to lose my patience with the person on the other end of the phone. In my frustration, I yelled and eventually just hung up the phone. I felt really crappy. I'm just not a person that does well with anger and negativity. So, I called Apple back. I was not able to connect with the person whom I yelled at because they were a contracted service in the middle of nowhere, but I did speak to someone. I told him how sorry I was for reacting the way I did. He assured me that it does happen, and together we would work it out.

So, today's karmic act of kindness is to be human and apologize for something.

JWS